Q Acoustics Support

Analogue connection to my soundbar has a very low volume/output?

Most TVs use a variable output on the headphone socket so that the TV's remote can still control the output. When a 3.5mm jack is plugged into the headphone socket it will usually defeat the TV's internal loudspeakers, and the headphone output can then be used to drive an amplifier or a soundbar/base. Both the amplifier and the soundbar/base are looking for a fixed high gain output so usually, you'll need to ensure that the TV's volume/headphone level is turned up high.