Q Media M2/M3 - Q. How do I control the volume on a Q Acoustics Soundbar/Soundbase with my TV's remote?

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  Answer: Not necessarily; our suggestion, if you cannot get audio via the HDMI connection on an older TV, try adding an optical connection at the same time. The key feature required to allow your TV's remote handset to control the M3 (including M2) is ...

• Q Media M2/M3 - Q. How do I use HDMI to connect my M2 Soundbase or M3 Soundbar to my TV?

  Answer: To use the HDMI (ARC) connection, four things need to be in place before the soundbar will connect with the TV via HDMI (ARC) so that it takes the place of your TV speakers and can be controlled using the TV's remote. These settings normally ...

• Q Media - Q. How do I get audio from my soundbar/soundbase via HDMI from my LG TV?

  Answer: We think that getting audio via HDMI from an LG TV is critical in getting it to convey the sound. Have a look at this video from 4min 15sec in. See the following steps for help with connectivity: Connect the soundbar to the TV by using the ...

• Q Media - Q. How do I use a universal remote control with a Q Media soundbar/soundbase?

  Answer: We envisaged the remote control packaged with our soundbars/soundbase would be used infrequently in favour of the TV's own remote where possible. There are also other options available such as universal remote controls, these are remotes that ...

• Q Active - Q. I cannot adjust the TV volume via the Hub remote or loudspeakers?

  Answer. You'll need to ensure that your TV is connected to the Hub via HDMI (ARC), this allows volume commands to be sent over the HDMI cable between the two devices, a method of control known as CEC (Consumer Electronic Control).  You may also see ...