Q Acoustics Support

Q Active Hub - Q. All of the LEDs on the hub are red, how do I resolve this?

Answer:

In the first instance, please try a factory reset of the hub, both loudspeakers and remote control.

For more information on how to perform a factory reset on the hub and loudspeakers, please see this article.

For more information on how to perform a factory reset on the remote control, please see this article.

Should this not resolve your query, please do not hesitate to submit a support ticket.

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