Q Active Hub - Q. My remote control appears not to be working, but the 'Remote' LED on the hub is off?

• Related Articles

• Q Active Hub - Q. My remote control appears not to be working, but the 'Remote' LED on hub is on?

  Answer: ​ Here’s a procedure to reset the remote, and re-pair it.  This is based on the batteries having some charge in them!   To re-pair the remote:   Step 1. – Press ‘NET’ and the ‘LINK’ button together on the remote and hold for 6s – this will ...

• Q Active Hub - LED states and what they mean.

  The attached document should be used in conjunction with the supplied user manual which also contains relevant information. The document sets out the standard Q Active Hub LED states that you might see during the course of using your equipment

• Q Active - Tutorial Video 12 - Pairing a Remote Control

  The below video provides you with a step-by-step guide on how to set up your replacement remote control with your Q Active loudspeakers (both stand-mount and towers) and hub.

• Q Active Hub - Q. The LED above the Wi-Fi symbol has turned from white to amber in colour?

  Answer: ​ If the Wi-Fi symbol LED on the hub has gone from a solid white to amber, this indicates that configured Wi-Fi network can no longer be seen by the Q Active Hub. Please check to see if there have been changes to the installed Wi-Fi router, ...

• Q Active Hub - Q. My system isn't working correctly, can I reset it?

  Answer. Yes, there are three parts to the Q Active System that can be reset if they are not functioning correctly, all three need completing if a full reset is required. Firstly the Remote Control, the reset on this is performed by pressing the 'NET' ...