Q Acoustics Support

Q Active - Q. Why can another user logged into my Spotify account play to my Q Active speakers?

Answer:

Unfortunately there is a known loophole with Spotify Connect which we have no control over, which means that if a Spotify account is accessed by different people on different devices, even if the other person is on a completely different network, they could potentially select and play to your Q Active loudspeakers.

For more information on this, please see this Spotify thread.
    • Related Articles

    • Q Active Hub - LED states and what they mean.

      The attached document should be used in conjunction with the supplied user manual which also contains relevant information. The document sets out the standard Q Active Hub LED states that you might see during the course of using your equipment
    • Q Acoustics BT3 Active Speaker User Manual

      Instructions for the setup, use and care of your Q Acoustics BT3 active speakers. Note: Unauthorised redistribution, publication online or otherwise of the attached documentation and images are protected under copyright.
    • Q Active - White Paper

      Please find attached the white paper for the Q Acoustics Q Active range, including the design brief, speaker overview, connectivity and much more! Note: Unauthorised redistribution, publication online or otherwise of the attached documentation and ...
    • Q Active - Q. Will music streamed from Spotify Connect be converted to 24bit 96kHz by the Q Active hub?

      Answer: The link between the Q Active hub and loudspeakers is 24bit 96kHz, so when a turntable or other analogue device is connected to the hub, it goes into a 24bit ADC which then gets fed onto the loudspeaker at 24bit 96kHz. HDMI and Optical go ...
    • Q Active - Instruction Manual [ENGLISH]

      Attached is the Q Active Instruction Manual in English. Note: Unauthorised redistribution, publication online or otherwise of the attached documentation and images are protected under copyright.