Q Active - Q. What Wi-Fi version is the system compatible with?

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• Q Active - Q. I've just added a 'MESH' wi-fi to my home network and now find the audio drops out on my system?

  Answer: First thing to check is to ensure that the new 'MESH' wi-fi system is the only active network, if you are still seeing the original routers wi-fi name (SSID), you need to turn that off via the routers settings page, please follow the ...

• Q Active Hub - Q. The LED above the Wi-Fi symbol has turned from white to amber in colour?

  Answer: ​ If the Wi-Fi symbol LED on the hub has gone from a solid white to amber, this indicates that configured Wi-Fi network can no longer be seen by the Q Active Hub. Please check to see if there have been changes to the installed Wi-Fi router, ...

• Q Active - Instruction Manual [ENGLISH]

  Attached is the Q Active Instruction Manual in English.

• Q Active - Q. Why does the audio on my Q Active system drop out, and how can I fix this?

  Answer: All Q Active systems use a high-resolution audio wireless link between the hub and the speakers. In order to maintain the 24bit 96KHz wireless link, the hub and speakers use a 22MHz wide band on the following three possible frequencies: 5.736 ...

• Q Active - Q. Are these loudspeakers Bluetooth?

  Answer: The actual loudspeakers themselves are not Bluetooth, but the Hub to which they connect to is, it uses Bluetooth version 4.1 For a helpful video on how to use your Q Active system with Bluetooth, please take a look here