Q Active - QA200 & QA400 - Special Modes

• Related Articles

• Q Active - Q. When listening to TV via HDMI the sound stutters/drops out in a regular pattern, but smart apps (Netflix/Prime) are not effected?

  Answer: A very small number of TV’s can alter the digital audio signal it outputs from time to time which can cause slight reductions or cut-offs in audio when playing through Q Active. Q Acoustics embrace a policy of continual product improvement, ...

• Q Active - Q. I have an LG OLED TV, when I watch Netflix or another streaming video service, I find that I get audio drop-outs, why?

  Answer: After some investigation online we have come across many instances on forums where customers are experiencing the same drop-outs in audio when connected to their LG OLED TV via HDMI (ARC), but this seems to be common issue across a wide ...

• Q Active - Instruction Manual [ENGLISH]

  Attached is the Q Active Instruction Manual in English.

• Q Active - Q. I've just added a 'MESH' wi-fi to my home network and now find the audio drops out on my system?

  Answer: First thing to check is to ensure that the new 'MESH' wi-fi system is the only active network, if you are still seeing the original routers wi-fi name (SSID), you need to turn that off via the routers settings page, please follow the ...

• Q Active Hub - LED states and what they mean.

  The attached document should be used in conjunction with the supplied user manual which also contains relevant information. The document sets out the standard Q Active Hub LED states that you might see during the course of using your equipment