Q. Why can't I control the Bluetooth volume via my Windows laptop?
Answer:
It seems that certain Windows updates set an "absolute volume" level, so that you cannot alter the Bluetooth volume via your laptop. We have found
this thread online which offers a fix which may help you.
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Q Active - Q. I cannot adjust the TV volume via the Hub remote or loudspeakers?
Answer. You'll need to ensure that your TV is connected to the Hub via HDMI (ARC), this allows volume commands to be sent over the HDMI cable between the two devices, a method of control known as CEC (Consumer Electronic Control). You may also see ...