Q Acoustics Support

Q Media - Q. Can I use my Sky Q handset with a Q media soundbar/soundbase?


Yes - with the standard Sky Q remote, the work-around is to select Philips as the manufacturer. You are then given 33 possible options and you just have to work through them until the remote controls the volume on the soundbar (it normally works on option 7). Alternatively, Sky produce an additional handset which uses IR and will work.

  1. Hold down buttons 1 and 3 on the Sky Q remote (not touch remote) you should see red LED flash twice
  2. Press ? (bottom right)
  3. Press 0 2 9 7 each digit should respond with a flash on the red LED the last digit will give 2 flashes from the Red LED which will indicate that the code has been successfully stored