Q Media - Q. Why do I have lip sync issues with my Sony Bravia Android based TV?

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• Q Media - Q. How do I solve the HDMI issues with my soundbar/soundbase and Sony Bravia Android based TV?

  Answer: In case you experience certain symptoms with HDMI connections such as: Devices not detected Other HDMI related symptoms  Please try the following steps: Reconnect the HDMI cable Disconnect your TV from the main AC electrical outlet (perform a ...

• Q Media - Q. How do I get audio from my soundbar/soundbase via HDMI from my Sony TV?

  Answer: We think getting audio via HDMI from a Sony TV is critical in getting it to convey the sound. Here's an extract from Sony's website: The Audio Return Channel (ARC) feature allows you to transfer audio from the TV to a Home Theatre receiver ...

• Q Active - Q. Can I use the systems Bluetooth input for connecting TV sound?

  Answer: We do not recommend connecting TV sound over the Bluetooth connection given the inherent latency within this method, it would only lead to possible lip-sync issues.  The Bluetooth input is considered an audio only input, and the Q Active hub ...

• Q Active - Q. My Q Active Q200/Q400 system is not coming on when I turn the TV on?

  Answer. Depending on how you have your TV connected to the Q Active Hub, there are different methods which can wake the Hub from standby. If using HDMI (ARC), this connection type uses what are known as CEC (Consumer Electronic Codes), these are two ...

• Q Media - Q. How do I use a Q Acoustics Soundbar with BT YouView?

  Answer: Unfortunately there is no punch-through capability on the YouView IR Remote, and online help from BT has confirmed this. Punch through is the common term for being able to programme your remote control to send IR codes to both a TV and an AV ...