Why does Alexa state 'Spotify not supported on this device'?

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• FAQ - What languages are supported on the E300 for voice control?

  Supported languages are: English (UK) English (USA) French (France) German (Germany) Spanish (Spain) Italian (Italy) The available languages are dictated by AVS (Amazon Voice Services)

• FAQ - Is Google Home/Assistant voice control supported?

  At this present point in time 09/2024, the product will launch with Amazon Alexa voice assistant integration.

• Q Active - Q. Can I use Spotify subscription music service?

  Answer: ​ Yes, Q Active is compatible with Spotify and can be accessed a number of ways. - Bluetooth       -iOS - gives full control including volume control using the device buttons and on-screen via the audio select menu.       -Android - transport ...

• Q Active - Q. Why can another user logged into my Spotify account play to my Q Active speakers?

  Answer: Unfortunately there is a known loophole with Spotify Connect which we have no control over, which means that if a Spotify account is accessed by different people on different devices, even if the other person is on a completely different ...

• FAQ - How do I add my Amazon account for Alexa Voice Services?

  Please download the Q Acoustics Q Net App from the Apple App store or Google Play, then follow the instructions to join WI-FI, rename the E300 and add your account.