Q Media - Q. Why is my Q Media soundbar/soundbase entering standby?

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• Q Media - Q. How do I get my soundbar/soundbase to work with Virgin Media V6 remote handset?

  Answer: The simplest way to programme your Virginmedia V6 remote to work with your Q media device is by searching for the correct code. Make sure your soundbar/soundbase and your Virgin Media box are switched on and connected using and appropriate ...

• Q Media - Q. Can I use my Sky Q handset with a Q media soundbar/soundbase?

  Answer: Yes - with the standard Sky Q remote, the work-around is to select Philips as the manufacturer. You are then given 33 possible options and you just have to work through them until the remote controls the volume on the soundbar (it normally ...

• Q Media - Q. How do I get audio from my soundbar/soundbase via HDMI from my LG TV?

  Answer: We think that getting audio via HDMI from an LG TV is critical in getting it to convey the sound. Have a look at this video from 4min 15sec in. See the following steps for help with connectivity: Connect the soundbar to the TV by using the ...

• Q Media - Q. How long is the HDMI cable supplied with M2 Soundbase & M3 Soundbar?

  Answer: The HDMI cable which is supplied with both the M2 soundbase & M3 soundbar is 2 metres in length.

• Q Media - Q. Can I disable the standby/auto-off function on my Q Acoustics Q Media product?

  Answer: No, there is no way of turning off the power save feature, which is in part due to EU regulations surrounding consumer electronics and the legal requirements for us to minimise the power consumption during standby.